We’re committed to ensuring an inclusive and enjoyable experience for all fans entering FirstOntario Concert Hall and The Studio.

Wheelchair-accessible seating is available on the Mezzanine level of FirstOntario Concert Hall. These spaces are designed to provide comfort, clear sightlines, and ease of access. All accessible seating is available for purchase online at Ticketmaster.ca.

For inquiries beyond purchasing tickets, please contact our Fan Services team at FanServices@firstontarioconcerthall.ca. 

Please note that all seating areas at FirstOntario Concert Hall require the use of stairs, with the exception of the mezzanine. Guests requiring accessible seating are encouraged to contact Ticketing@firstontarioconcerthall.ca for assistance selecting seating that best meets their needs.

Accessible washroom facilities and select amenities are available within the venue. As accessibility may vary by location, guests with specific accessibility needs or questions are encouraged to connect with our team in advance so we can help make their visit as comfortable and seamless as possible.

If you require additional assistance or have specific accessibility needs, our Fan Services team is here to help. Please fill out the form below and a member of our team will reach out to you